GovPay: Transforming Public Service Payments in Sri Lanka
30 Dec 2024
GovPay, an initiative spearheaded by the collaborative efforts of the Information and Communication Technology Agency (ICTA) of Sri Lanka and LankaPay, is poised to redefine how citizens interact with government services. This groundbreaking project is supported by the Ministry of Digital Economy and the Central Bank of Sri Lanka, ensuring a strong foundation for a future-oriented, digitally inclusive nation. This project aims to establish a centralized digital platform, serving as a convenient "Citizen’s One Stop Shop" for online payments, catering to individuals and businesses.
Set to launch by the end of January 2025, GovPay will initially integrate 16 government institutions. An additional 30 institutions are scheduled to onboard in two subsequent phases, achieving full implementation by April 2025. This phased rollout underscores a commitment to creating a seamless, user-centric experience, enabling citizens to make payments for government services effortlessly through popular fintech applications or online banking platforms.
GovPay integrated with nine leading commercial banks, including Hatton National Bank, Pan Asia Bank, Sampath Bank, Seylan Bank, DFCC Bank, Commercial Bank, Bank of Ceylon, People's Bank, and NDB Bank, will ensure seamless payment accessibility for users. Additionally, popular FinTech applications such as iPay and HelaPay are set to join the platform in the near future, further expanding digital payment options and convenience.
In modernizing revenue collection processes, GovPay ensures enhanced control, accuracy, security, and transparency in financial transactions for government organizations, thereby facilitating more efficient and accountable financial management. Aligned with the digital government strategy, GovPay integrates data-driven processes to enhance operational efficiency and responsiveness. By leveraging analytics, it enables government entities to make informed decisions, ultimately improving service delivery standards. GovPay contributes to the optimization of government service delivery by boosting efficiency in financial transactions, and reducing administrative burdens, and costs, leading to more time-effective and cost-efficient services for the public.
The realization of GovPay would not have been possible without the invaluable contributions of our banking and fintech partners. Their collaboration has been instrumental in crafting a platform that meets the highest standards of accessibility, security, and efficiency.
GovPay embodies a vision where technology bridges the gap between citizens and essential services, paving the way for a more efficient, transparent, and responsive government.