Electronic Revenue Licence System (eRL)
The eRL 2.0 project, aimed at modernizing the Electronic Revenue License system for the Provincial Department of Motor Traffic, commenced its journey in March 2020 and is currently ongoing. The genesis of this initiative can be traced back to the necessity for upgrading an outdated technology that has been operating since 2009, now strained at full capacity. The existing eRL system manages an extensive volume of records pertaining to vehicles registered nationwide, but with time, performance issues have surfaced, often leading to lengthy waiting queues for citizens. Despite maintaining an impressive system uptime averaging 99%, it was evident that an overhaul was imperative to address the evolving needs and rectify operational inefficiencies.
The primary objectives of this project are multifaceted. Firstly, the aim is to allow vehicle owners the convenience of obtaining their revenue licenses from any Province, irrespective of the vehicle's original registration Province. Enhancing online services and augmenting the overall online experience for users is also a pivotal goal. Striving to improve service standard levels and facilitating efficient decision-making processes through swift and accurate report generation were also fundamental objectives. The overarching focus is on delivering a user-friendly platform and operational workflows to enhance the efficiency, effectiveness, and traceability of the existing processes.
To achieve these objectives, the project encompasses an extensive scope, including the submission of essential documentation like the eRL Solution Implementation Proposal, Detailed Software Requirement Specification (DSRS), Project Plans, and more. Key milestones include the development of the core system, followed by User Acceptance Testing (UAT), Operational Acceptance Testing (OAT), and a smooth transition to live operations.
The launch of eRL 2.0 marks a significant step toward a more efficient and digitally driven Government. Citizens and stakeholders are invited to embrace this transformation, heralding a future of enhanced services. This is not merely an evolution of a system; it's a testament to Sri Lanka's commitment to harnessing the power of technology for the greater good. Together, we embark on a journey toward a more connected, responsive, and digitally enabled Government that serves its people with excellence.